All in all a good experience. The reason I can’t give five stars is that we had to wait quite a long time for the car at the airport, which ruined our plans for the first day a little, we had to call them 3 times and we waiting a bit more then an hour. Also, we didn’t get exactly the car we had requested. That wouldn’t have been a problem, but it was presented as an “upgrade,” which wasn’t entirely accurate. There was also a large crack in the windshield, which made us a little nervous and slightly affected visibility. Other than that, we had no issues with the car. The return process was quick, and they took us to the airport in a few minutes afterwards. The deposit was also released within a few hours. So overall, it’s a good company to rent a car from, with just a few things that could be improved.
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Photos for illustration only, not contractual.
Peugeot 208 Or Similar
Description
Economical City Car.
Features
Rental conditions
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8.5% VAT included (DOM 974)
The agency

What customers say about cool location
We rented an SUV for two weeks. It was very nice car and the staff was extremely friendly and the whole process was very smooth. Getting car and returning as well it took maximum 5 minutes and especially the shuttle service was very punctual. The communication with staff was very excellent. Highly recommended. Also the staff speaks very good English so we didn’t have any communication problem at all. Very happy and pleased to use Cool location services. Thank you
View this review on Google MapsVery efficient service and good email communication before the rental. We rented a van, but its condition could have been better – the roof was leaking, and the passenger door couldn’t be opened from the inside. Despite these issues, our overall experience was positive, especially considering the good value for money. Special thanks to Babela, who assisted us when we returned the vehicle. She was very professional, helpful, and spoke communicative English, which is a big advantage for international tourists. Great job, Babela! Overall, I recommend this rental company!
View this review on Google MapsAll good. I've rented Duster. Condition ok (not super clean but ok), all technically working (kilometrage 60k), during 8 days and long rides I had one problem with start, but pushed it and after working ok. Deposit returned while on car return (instant, what is perfect as I will be renting car in Mauritius). Shuttle frequent. Team polite.
View this review on Google MapsGreat service, new cars and all went smooth. No problems with picking up or returning the car.
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Renting a car in Saint-Denis
Compare cars from verified local agencies in Saint-Denis and book online in minutes — secure deposit, flexible cancellation and transparent prices. The easy way to explore Saint-Denis and the rest of Réunion Island at your own pace.
Good to know
The security deposit at cool location
cool location asks for a 1 200,00 € security deposit by card pre-authorisation when you collect the vehicle. It is returned after the rental if all is well, and Tropiloc never charges it. In case of damage, the excess is 1 200,00 €.
All frequent questionsFree cancellation up to 3 days before
At cool location, you can cancel free of charge up to 3 days before departure: your 30 % booking deposit is refunded in full. After that, it is no longer refunded. If the agency cancels through no fault of yours, you are refunded in full.
Unlimited mileage: drive without counting
This cool location vehicle comes with unlimited mileage. Handy on Réunion Island, where you easily cover 100 km a day between the volcano, the cirques and the lagoon.
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