Hyundai I20 And Similar

Krisztina Floidl

a month ago

All in all a good experience. The reason I can’t give five stars is that we had to wait quite a long time for the car at the airport, which ruined our plans for the first day a little, we had to call them 3 times and we waiting a bit more then an hour. Also, we didn’t get exactly the car we had requested. That wouldn’t have been a problem, but it was presented as an “upgrade,” which wasn’t entirely accurate. There was also a large crack in the windshield, which made us a little nervous and slightly affected visibility. Other than that, we had no issues with the car. The return process was quick, and they took us to the airport in a few minutes afterwards. The deposit was also released within a few hours. So overall, it’s a good company to rent a car from, with just a few things that could be improved.

Ch Umar Gakhri

6 months ago

We rented an SUV for two weeks. It was very nice car and the staff was extremely friendly and the whole process was very smooth. Getting car and returning as well it took maximum 5 minutes and especially the shuttle service was very punctual. The communication with staff was very excellent. Highly recommended. Also the staff speaks very good English so we didn’t have any communication problem at all. Very happy and pleased to use Cool location services. Thank you

Wojciech Kotarba

3 weeks ago

Very efficient service and good email communication before the rental. We rented a van, but its condition could have been better – the roof was leaking, and the passenger door couldn’t be opened from the inside. Despite these issues, our overall experience was positive, especially considering the good value for money. Special thanks to Babela, who assisted us when we returned the vehicle. She was very professional, helpful, and spoke communicative English, which is a big advantage for international tourists. Great job, Babela! Overall, I recommend this rental company!

Paweł Niedziółka

2 months ago

All good. I've rented Duster. Condition ok (not super clean but ok), all technically working (kilometrage 60k), during 8 days and long rides I had one problem with start, but pushed it and after working ok. Deposit returned while on car return (instant, what is perfect as I will be renting car in Mauritius). Shuttle frequent. Team polite.

Veronica Nikolaeva

4 months ago

Great service, new cars and all went smooth. No problems with picking up or returning the car.